Administration


 * Administration and Management**

=**Team 1: Administration**=
 * Team Leader** - Ellen Eriksson
 * Finance Officer** - Danielle Camm and Lynna Cheng
 * Administration** - Lisa Hughes
 * Internal Support** - Kim Wainscoat and Elayna Fenttiman

**Our Purpose** Our purpose is to produce the section of the concerned with the structure of the business and administrative procedures. We have the responsibility to develop:

- A Team Charter - Finance policies and procedures - A sustainability policy and appropriate record keeping forms

Our purpose as the Administration and Management Team is to make or implement major decisions. Administration can be defined as the universal process of organising people and resources efficiently so as to direct activities toward common goals and objectives.

**Team Values**

- Integrity - Support each others decisions - Knowledge of the business - Understanding - Equality


 * Requisition for office equipment and stationary**


 * Here2Help Letterhead**


 * Table for KRA's and KPI's**




 * Memo Template**


 * Operating Funds Record**

=**Team 2: Administration**=
 * Team Leader:** Amanda Steenkamp
 * Administrative Officer:** Serah Rabana
 * Finance Officer:** Shannon Wilson
 * Correspondence Officer:** Jae Mafrici
 * Internal Support:** Juliana Rendon
 * Organisation Officer:** Emma Mattaboni

**__We exist to: __**
Our team purpose is to create and implement an operational plan. Our other responsibilities include: Each team member will be assigned a specific role in the department and they will then have to research their role and complete it with the help of the team leader and lecturers. We will reach out to the other departments in order to complete the operational plan and the budget for the business. We expect to complete all tasks to the best of our ability. The tasks are expected to be complete and accurate. The business will have a revenue raising budget and also a break even analysis. We also expect to create and implement an operational plan. It is important to complete the operational plan, budgets, business wiki page, and other administrative duties because it is an important part of the business. Without these documents there will be a “gap” in the business plan.
 * Maintaining and creating financial records in relation to the business and client goals. This includes budgeting, a breaking even analysis and revenue rising budgets.
 * Manage internal and external correspondence via e-mail and letters.
 * Managing and adding information to the business Wiki page, Here2Help.
 * Maintain the office filing system, which includes adding and making sure that all documents are correctly entered and filed.
 * Maintaining administrative tasks like creating document templates and assisting in the creation of other documents.

**__Our team mission is to: __**

 * Create a correct, practical and informative operational plan.
 * Create an accurate budget for revenue rising and an accurate break even analysis.
 * Create correct documents and forms to assist in selling chocolates and recording transactions between the vendor and customer.
 * Maintaining the office filing systems and ensuring that all work is filled.

**__Our goals are: __**
<span style="font-family: 'Arial','sans-serif';">Our department’s number one goal is to create and implement an operational plan with the assistance of the other departments. <span style="font-family: 'Arial','sans-serif';">We also have to set up a budget for the business in relation to revenue rising, and we have to produce a breaking even chart for the revenue raising plan.

**__<span style="font-family: 'Arial','sans-serif';">Our other minor goals include: __**

 * <span style="font-family: 'Arial','sans-serif';">Monitoring and maintaining internal and external correspondence
 * <span style="font-family: 'Arial','sans-serif';">Maintaining the office filing systems
 * <span style="font-family: 'Arial','sans-serif';">Creating any extra forms or documents needed to achieve our departments two main goal.

**__<span style="font-family: 'Arial','sans-serif';">We need to complete the following tasks: __**

 * <span style="font-family: 'Arial','sans-serif';">Create an operational plan with the assistance of other departments. To achieve this task the employee will need skills like organisation, management and planning as well as good literacy skills.
 * <span style="font-family: 'Arial','sans-serif';">Create revenue raising budget and a break even analysis. Mathematical and technical skills are needed to complete this task.
 * <span style="font-family: 'Arial','sans-serif';">A list of all the people selling a box of chocolates and how many they are willing to sell.
 * <span style="font-family: 'Arial','sans-serif';">Order chocolates based on outcome of above form.
 * <span style="font-family: 'Arial','sans-serif';">Create a form giving employee’s more information on revenue rising.
 * <span style="font-family: 'Arial','sans-serif';">An income form that is distributed with every box of chocolates.
 * <span style="font-family: 'Arial','sans-serif';">A form that recodes the internal and external correspondents of the business. To ensure that correspondence runs efficiently good communication and organisational skills are needed.
 * <span style="font-family: 'Arial','sans-serif';">Make sure that all departments have posted all their work on the business wiki page Here2help. To keep to wiki space up to date it is important to have skills like good communication and a good understanding of the programs used.
 * <span style="font-family: 'Arial','sans-serif';">Organize the office filing system and ensure that all documents are present. Good organisational, planning and management skills are needed.
 * <span style="font-family: 'Arial','sans-serif';">Each team member needs to complete an action plan and write an essay stating what they have done for this task.

__**Team Values:**__
Honesty Cooperation (team work) Integrity Respect =**Finance Officer - Shannon Wilson**=

Revenue raising plan:








Administrative Officer - Serah Rabana

Individual Chocolate Sales Check List

Administration & Management Chocolate Order Check List
 * |||||| INDIVIDUAL CHOCOLATE SALES CHECKLIST ||  ||
 * Date || Amount Sold || Price || Total || Signature ||
 * Date || Amount Sold || Price || Total || Signature ||


 * Students || No. of Chocolate Boxes you prefer to sell || Check List || Signatures of recipiant || Signature of Authorizer ||
 * Megan || 2 ||  ||   ||   ||
 * Jacinta || 2 ||  ||   ||   ||
 * Saif || 0 ||  ||   ||   ||
 * Lynna || 2 ||  ||   ||   ||
 * Stephanie || 2 ||  ||   ||   ||
 * Ellen || 1 ||  ||   ||   ||
 * Elayna || 1 ||  ||   ||   ||
 * Brooke || 2 ||  ||   ||   ||
 * Lise || 1 ||  ||   ||   ||
 * Samantha || 0 ||  ||   ||   ||
 * Jae || 1 ||  ||   ||   ||
 * Emma || 1 ||  ||   ||   ||
 * Lucinda || 1 ||  ||   ||   ||
 * Serah || 1 ||  ||   ||   ||
 * Julianna || 1 ||  ||   ||   ||
 * Risq || 1 ||  ||   ||   ||
 * Echlin || 1 ||  ||   ||   ||
 * Joanne || 1 ||  ||   ||   ||
 * Amanda || 1 ||  ||   ||   ||
 * Rebecca || 1 ||  ||   ||   ||
 * Kimberley || 1 ||  ||   ||   ||
 * Janie || 1 ||  ||   ||   ||
 * Shannon || 1 ||  ||   ||   ||
 * TOTAL || 26 ||  ||   ||   ||

Chocolate Survey
Letter of Details for Chocolate Sales <span style="font-family: 'Arial','sans-serif'; line-height: 0px; overflow: hidden;"> <span style="font-family: 'Arial','sans-serif';">To: EngageHere2Help Staff <span style="font-family: 'Arial','sans-serif';">From: Administration and Management Department <span style="font-family: 'Arial','sans-serif';">Subject: Chocolate Sales Details <span style="font-family: 'Arial','sans-serif';">Date: 9/09/11
 * Students || No. of Chocolate Boxes you prefer to sell ||
 * Megan ||  ||
 * Jacinta ||  ||
 * Saif ||  ||
 * Lynna ||  ||
 * Stephanie ||  ||
 * Ellen ||  ||
 * Elayna ||  ||
 * Brooke ||  ||
 * Lise ||  ||
 * Samantha ||  ||
 * Jae ||  ||
 * Emma ||  ||
 * Lucinda ||  ||
 * Serah ||  ||
 * Julianna ||  ||
 * Risq ||  ||
 * Echlin ||  ||
 * Joanne ||  ||
 * Amanda ||  ||
 * Rebecca ||  ||
 * Kimberley ||  ||
 * Janie ||  ||
 * Shannon ||  ||

<span style="font-family: 'Arial','sans-serif';">Good Day Fellow Colleagues, <span style="font-family: 'Arial','sans-serif';">Here are some of the details of the chocolate sales that we all agreed on;
 * <span style="font-family: 'Arial','sans-serif';">Each chocolate should be sold at __$1.20__
 * <span style="font-family: 'Arial','sans-serif';">If a customer intends to purchase a box of chocolates, the boxes are meant to be sold at __$48.00__ each
 * **<span style="font-family: 'Arial','sans-serif';">Be polite and friendly to your customers. **
 * <span style="font-family: 'Arial','sans-serif';">Please provide information as to __WHY__ your selling the chocolates; **//bear in mind, it makes people feel good to know that when they purchase chocolates from you that money helps people in need.//**
 * <span style="font-family: 'Arial','sans-serif';">Please bring all funds collected to Amanda Steenkamp
 * <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Last but not the least J <span style="font-family: 'Arial','sans-serif'; font-size: 16px;"> do have fun

<span style="font-family: 'Arial','sans-serif';">Yours faithfully

<span style="font-family: 'Arial','sans-serif';">Administrative Officer J <span style="font-family: 'Arial','sans-serif';">Serah Rabana <span style="font-family: 'arial','sans-serif';"> Team Charter: =<span style="font-family: 'arial','sans-serif';"> =

==

=Correspondence officer: Jae Mafrici= <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">I am the correspondence officer and it is my role to overlook the businesses emailing system, this includes making a register for all of the emails that come in and out of the email address. The email register includes who the emails are from, who they are to, the date, the time, the subject, whether the email needs a response and whether they have received the response. It is my responsibility to make sure that all problems have been solved regarding emails that have been sent and received, and also to communicate the customers’ requests and needs to business members by organising a team meeting.

Team Three: Administration

 * Team Leader:** Brooke Gilfedder
 * Internal Support Officer:** Jacinta Bowyer
 * Finance Officer:** Joanne Stanley
 * Fundraising Officer:** Jaine Watts
 * Administration Officer:** Saif Chaudhry

Purchase Order:
Finance Officer Joanne Stanley